Guide · Planning
How to prepare for your first private consultation
What we’ll ask, what’s useful to have ready, and the one thing you shouldn’t do before anyone visits.
On this page
First: please don’t clean before we come
It’s the most common instinct, and the most common mistake. Clearing a room before a walkthrough is exhausting, can be unsafe if there’s heavy lifting or sanitation involved, and makes the estimate less accurate, which means surprises later. Nobody visiting will be shocked. Seeing the home as it really is lets us plan properly.
What we’ll ask about
You don’t need perfect answers. These are the topics we’ll cover, on the phone and at the walkthrough.
- The home
- Roughly how many rooms are affected, floors and stairs, and access: parking, elevators, gates, or a long walk to the door.
- The people
- Who lives there, who will make decisions, and who knows about the project.
- Safety
- Whether exits are clear, whether smoke alarms work, whether utilities are on, and any pests, mold, odors, animals, or damage you know about.
- What matters
- Rooms that matter most, items you’re hoping to find, and things that must not be disturbed.
- Timing
- Any date you’re working against, and the pace that would feel manageable.
- Budget
- If there’s a limit, tell us. We can prioritize the most important work within it.
Consultation checklist
Tick what applies, then print or save it to bring to the walkthrough. Nothing is saved or sent.
0 of 15 checked
Helpful to have ready
If you’re helping someone else
For the walkthrough day
What happens at the walkthrough
We’ll look at each area you’d like help with, ask what matters most, and note anything that affects safety or the work. With your permission, we’ll take a few photos to plan from. You choose which rooms we see and which we don’t.
Afterward you’ll get a written plan and estimate. You don’t decide anything on the day. How it works covers every stage after this one.
Questions you might want to ask us
Ask anything. If you’d like a list, these questions to ask before hiring a cleanup company are designed to show how a company will treat the person, the belongings, and the budget.
Next
- GuideQuestions to ask before hiring a cleanup companyTwelve questions, what good answers sound like, and the red flags to watch for.
- GuideHow cleanup estimates are worked outWhat drives the cost, what a good estimate includes, and how to keep a project within reach.
- PageHow It WorksSeven stages, from a private first call to the final walkthrough, with nothing hidden.
Confidential · Free · No obligation
Ask for a free, private estimate
Share a few details and we’ll reach out the way you prefer. If you’d rather we didn’t leave voicemails, say so and we won’t.
- 1A real person calls you backWe listen first. Share only what you’re comfortable sharing.
- 2A private walkthrough, if you want oneWe look at the home with you and ask what matters to keep.
- 3A written plan and estimateNothing starts, and nothing leaves, without your yes.
Request a Free Estimate
Complete the form below for a confidential, free, no-obligation estimate.
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Or call (850) 347-6111